Prepare, understand, claim
Useful documents, how a price is built and answers to the most frequent questions.
How a price is built
Proposed price = purchased transport services + applicable ancillary costs + commercial remuneration + chosen insurance + taxes applicable to the service.
- Pickup
- Main carriage
- Fuel and security surcharges
- Handling, stuffing, lashing
- Documentation
- Port charges and customs clearance
- Final delivery
- Cargo insurance
Customs duties and import taxes are separate from transport. Storage, demurrage, detention, inspection or re-delivery costs are contingent and cannot be quantified in advance: they are explained when they apply.
Preparing your shipment
Vehicle
Clean, reduced fuel level, no valuables left inside, dated photos before pickup.
Spare parts
Stable packaging, strapped pallets, marked parcels and a detailed packing list.
Documents
Commercial invoice, packing list, title or certificate depending on the destination country.
Batteries and dangerous goods
Declared from the start: they determine acceptance by the lane.
Frequently asked questions
Change requests and claims
A change request or claim is made from your file, with your named contact. Every exchange is dated and kept alongside accepted quote versions.